Scheme Operation

The RPR Scheme seeks to enhance and maintain professional standards by providing a voluntary registration and regulation scheme which makes use of existing regulatory processes and applies the standards of professional conduct that are expected of regulated professionals working within related regulated fields, augmented with specific standards that RPR Scheme Members agree to adhere to by virtue of their registration.

The RPR Scheme is not itself a regulatory body, though both RICS and IPA are regulatory bodies within their respective fields.

The RPR Scheme operates under a tripartite Memorandum of Understanding between the Royal Institution of Chartered Surveyors (RICS), the Insolvency Practitioners Association (IPA) and the Association of Property and Fixed Charge Receivers (nara).
 
The Insolvency Practitioners Association performs a dual function in relation to the RPR Scheme: a secretariat function in respect of the Scheme administration and also an inspection and monitoring function in respect of RPRs and their work.
 
Monitoring outputs are considered by the RPR Scheme Quality Assurance Panel, and decisions in relation to RPRs are subject to appeal to an Independent Adjudicator.

Making a complaint about an RPR

If you wish to make a complaint about the Professional Conduct of an RPR in respect of fixed charge or LPA Receivership work, this should be submitted to the RPR Scheme secretariat via the Contact Us form on this website.

A record will be maintained in the Scheme Complaints Register that you wish to complain, and your details will be provided to the individual RPR’s regulatory body for their consideration and determination. You be notified who that Body is and when the matter was referred to them.  The Relevant Professional Body will then contact you and may request any further information they need from you in order to progress the matter.